Veterans with hearing loss can get a captioned telephone at no cost
Hamilton® CapTel® captioned telephones work like traditional phones but with one significant difference – veterans can listen while reading captions of what’s said to them displayed on the built-in screen of the phone. The captioned telephone service* is available at no cost to the user and can be accessed 24/7 nationwide.
The Heroes With Hearing Loss® (HWHL) program, sponsored by Hamilton CapTel, is committed to making veterans with hearing loss aware that they are eligible to receive a Hamilton CapTel captioned telephone at no cost. The HWHL program is independent from the VA disability claim process, and it’s important to note that a veteran’s hearing loss does not have to be service-related to receive a captioned phone at no cost.
Place Your Order
What happens when I submit my order?
Hamilton CapTel captioned telephones are available to veterans with hearing loss at no cost. Please complete the form below, then click the Submit Your Order button to order your phone.
Alternatively, you can download the form here as a PDF, then scan and email, or mail or fax it in (fax number and address are located on the form).
Feel free to contact Customer Care with any questions via email at info@HamiltonCapTel.com or by phone at (877) 455-4227.
*The captioning service is provided at no cost to the user.
Other ways to get a captioned phone
Interested in getting a Hamilton CapTel captioned telephone as a gift for someone else? View some other options to obtain one. If you or someone you care about just can’t hear on the phone, see the difference one phone call can make with Hamilton CapTel.