Heroes With Hearing Loss
Solutions for Managing Hearing Loss
Captioned Telephone Technology
Veterans, if hearing loss is a part of your life, discover the profound benefits of a captioned telephone – at no cost* through the Heroes With Hearing Loss® program.
Sponsored by Hamilton® CapTel®, a trusted provider of Captioned Telephone solutions for more than 20 years, this program is available to any veteran with hearing loss, regardless of how or when the hearing loss occurred. These benefits are entirely independent of the VA and do not require a VA disability rating.
How Does Captioned Telephone Work?
Captioned telephones work like any traditional phone – veterans can talk while listening to what’s said to them, but there’s one significant difference – they can also read captions of what’s being said directly on the built-in display screen of the captioned telephone. All that’s required is high-speed internet access (Wi-Fi capable) and in some cases, may use standard telephone service. The captioning service** is available at no cost and can be accessed 24/7, nationwide.
Want to order a captioned telephone for a veteran friend or loved one?
Purchase a phone for $75 with free shipping.
Order a captioned telephone at no cost!
Simply fill out the order form to receive a Hamilton CapTel phone at no cost.
Questions?
Heroes With Hearing Loss is here for you! Our team is available to answer any questions you may have.
Features of Hamilton CapTel Solutions
Captions are available in English or Spanish
Hamilton CapTel is available in English and Spanish 24 hours a day, seven days a week.
Fast, accurate captions on every call
Advanced speech recognition software is used to process calls. In some instances, a live Captioning Assistant (CA) may help generate captions of what’s said.
Every call is 100% confidential
All calls remain strictly confidential. As required by law, Hamilton CapTel is NOT permitted to disclose information or retain any records, documents or recordings of any conversation.
Captioned Telephone Solutions for Veterans
Whether you’re at home, at work, or on the go, there’s a solution that fits your need.
Available Solutions
Hamilton® CapTel® 2400i
With a contemporary design in every respect, the Hamilton CapTel 2400i captioned telephone offers touch-screen navigation for on-screen menus, easy access to Customer Care and customizable font size for those with low vision acuity.
Hamilton® CapTel® 880i
This model has a small footprint, extra large display, and traditional buttons for navigating on-screen menus. It’s also a good option for people with low vision acuity.
Hamilton® CapTel® 840i
With the size and feel of a traditional telephone, the Hamilton CapTel 840i captioned phone offers conventional buttons for navigating on-screen menus, contacting Customer Care, initiating speed dial and adjusting tone and volume.
Hamilton Mobile™ CapTel®
The Hamilton Mobile CapTel app for iOS and Android™ delivers the same reliable Hamilton CapTel experience customers have enjoyed at home and at work for years – now at your fingertips wherever you go. It syncs with all your mobile device contacts, provides captions on incoming and outgoing calls, enables you to access your call log and review captions later, and is fast and accurate. Get it today on the Apple App Store or Google Play Store!
Hamilton® CapTel® for Business
Hamilton CapTel for Business is available to veterans who experience hearing loss and have difficulty hearing on the phone while in the workplace. Hamilton CapTel displays captions of what’s being said on the screen of a Cisco® phone, allowing clarity and confidence on every business call. All that’s required is a compatible Cisco phone, the Hamilton CapTel for Business application and a Hamilton CapTel for Business account. Learn more about Hamilton CapTel for Business now!
*The captioning service is provided at no cost to the user.
**Captioned Telephone Service is made available at no cost to individuals with hearing loss as a result of the Americans with Disabilities Act (ADA). The Federal Communications Commission (FCC) regulates Captioned Telephone Service and funds it through the collection of a surcharge on all consumer phone service.